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Front Desk Operations Specialist

3 weeks ago


Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $80,000
Customer Service Coordinator

We are seeking a highly skilled Front Desk and Hospitality Professional to join our team.

This is an exciting opportunity for a customer-focused individual with strong hospitality or events experience to coordinate front desk operations.

Key Responsibilities:

  • Warmly greet and assist members, guests, and visitors.
  • Manage incoming calls and emails professionally.
  • Oversee mail handling and deliveries.
  • Manage daily meeting room bookings and liaise with clients.
  • Prepare rooms according to booking specifications and layouts.
  • Ensure spaces are clean, refreshed, and reset throughout the day.
  • Deliver catering and attend to clearing efficiently.
  • Act as second-in-charge to the Community Manager.
  • Provide support to the Community Manager with day-to-day coordination and operations.
  • Step in to oversee key responsibilities during periods of Manager absence or leave.
About You:
  • A vibrant, energetic personality with a 'can-do' attitude.
  • Proven experience in hospitality, events, or front-of-house roles.
  • Outstanding customer service and communication skills.
  • Ability to multitask and remain composed under pressure.
  • Excellent attention to detail and a high standard of cleanliness.