Operations Team Supervisor

5 days ago

Sydney, New South Wales, Australia Auto Parts Group Full time

About Auto Parts Group

We are an industry-leading organisation that listens to our customers, builds our external brand and reputation as a leading disruptor and partner to the industry, focuses on operational excellence, and has a supportive and engaging team environment.

Our company aims to give our customers 'Real Advantage'.

The Dispatch Team Leader will be responsible for motivating the team to achieve daily targets, maintaining high standards of quality, promoting a safe working environment, and ensuring the best and most efficient service possible is provided to keep our customers happy.

The main duties include:

  • Picking, packing & dispatch of customer orders.
  • Managing inventory, asset, and returns.
  • Loading and unloading of delivery vehicles where required.
  • Supporting the Warehouse Management with day-to-day operations and being responsible for guiding the team to be efficient in achieving business targets.
  • Controlling the pick allocation work on the computer.
  • Providing line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring issues, and ensuring KPI targets and quality standards are met.
  • Developing the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely.
  • Complying with all company policies, guidelines, directions, and QA practices and ensuring the team is appropriately trained on procedures.
  • Working closely with the Dispatch supervisor to ensure the team is operating at optimal capacity.
  • Actively working with the team to pick, pack, or when workloads dictate.
  • Managing site security when required.

The ideal candidate will have:

  • A good understanding of ERP systems.
  • Ability to work within a rapidly changing and diverse environment.
  • Prior experience as a Team Leader or similar role.
  • Demonstrated background in people supervision in an operational environment.
  • Knowledge or practical experience with Health Safety & Environment (HSE) practices and legislation.
  • Highly developed problem-solving capability complemented by an authentic and passionate customer-centric approach.
  • Excellent communication skills, building great relationships.
  • Forklift Licence.

$80,000 - $110,000 per annum

What we offer

  • APG 'Me' Day: A paid, planned day for our team to use for whatever they want.
  • Paid Parental Leave: We have newly introduced paid parental leave for all permanent employees.
  • Training: Full training and ongoing support will be provided with all necessary business resources, tools, and technology.
  • Business perks: You will have access to exclusive discounts and vouchers with leading retailers.
  • Events: Regular team catch-ups, monthly get-togethers, local awards, and Annual Awards.
  • Wellbeing: Employee Assistance Program (EAP) providing free, confidential counselling.
  • Diversity: A diverse group of talented people from all ages, nationalities, abilities, and cultures.
  • Security: 30 years of business stability and growth.

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