Transformation Lead, Education Project

4 weeks ago


Sydney, New South Wales, Australia Legal Aid NSW Full time
About the Department of Education

The Department of Education is the largest provider of public education in Australia. With nearly 100,000 employees across NSW, our purpose is centred on delivering high-quality public education to two-thirds of the NSW student population.

About Training Services NSW

Training Services NSW (TSNSW) leads and manages the implementation of funded vocational education and training programs and services across the NSW training market.

Job Description

This role supports regional operations through the CAPS and Customer Service Strategy projects. The successful candidate will evaluate areas of opportunity in the existing Continuing Apprentices and Trainees Placement Service (CAPS) managed by Training Services NSW.

Key Responsibilities
  • Evaluate areas of opportunity in the existing CAPS service
  • Support the digitisation of new and existing procedures and IT systems as part of the Customer Service Strategy project
Requirements
  • Current Working with Children Check or willingness to obtain
  • Experience in customer service / IT Systems (highly regarded)
  • Demonstrated understanding of and commitment to the value of public education
Salary and Benefits

Salary ranges from $116,211 to $128,061 plus employers' contribution to superannuation and annual leave loading. We also offer flexible working arrangements, a 35 hour working week, competitive salary sacrificing, and opportunities for advancement and mobility across the Department.



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