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Retail Operations Leader
3 weeks ago
Are you looking for a challenging role that combines leadership and operational skills?
The Assistant Department Manager position at Woolworths Group is the perfect opportunity to grow your career in retail.
Job DescriptionThis key role plays a crucial part in the day-to-day functions of our departments, working closely across the store to provide excellent customer service and maintain a safe and positive shopping environment.
Assistant Department Managers support our Store Leadership Pathway, which provides a solid foundation for future development and career progression.
Responsibilities include managing department operations, collaborating with colleagues, and engaging with customers to deliver outstanding service.
This is an exciting chance to learn key leadership skills, develop operational capabilities, and contribute to the overall success of our stores.
Key Responsibilities:- Support the first leadership role and learn how to lead effectively.
- Manage day-to-day department operations and collaborate with colleagues to ensure a consistently good shopping experience.
- Contribute to a safe store environment by following correct processes and prioritizing safety for team members and customers.
- Engage with the team to deliver excellent customer service and support the department in achieving strong performance.
- Ability to engage and role model customer service through Everyday ACTs – Acknowledge, Care & Thank.
- Commitment to safety and adherence to in-store processes.
- Desire to learn department operations and provide strong day-to-day support to the team.
- Ability to collaborate effectively with others to achieve great outcomes.
- Emerging leadership potential with a willingness to grow into a future leadership role.
- Appreciation of cross-store collaboration to enable a positive overall shopping experience for customers.
- Curious mindset to develop your own skills and capabilities to progress in your career.
- Opportunities to grow your career through our Stores Leadership Pathway with foundational skills through exposure, experience, and learning.
- Exclusive discounts across Woolworths Group brands via the Everyday Rewards Program.
- Workplace wellbeing support, including 24/7 access to resources for managing wellbeing.
- Paid parental leave for primary caregivers with access to resources on balancing family and work.
- Flexibility to work a 4-day week to support work/life balance; flexibility expectations can be discussed to suit individual needs.
Woolworths Group is committed to diversity, equity, inclusion, and belonging, and we support candidates needing adjustments in the hiring process. We welcome applications from all backgrounds.
