Customer Liaison Officer
2 weeks ago
This position offers a chance to work in a prominent government department as a customer service officer. The role involves liaising with customers through inbound and outbound calls, providing support and assistance.
The successful candidate will have experience in call centre or customer service roles and excellent written and verbal communication skills.
Key responsibilities include responding to customer enquiries, resolving issues, and acting as the first point of contact for employees within the organisation.
Responsibilities:- Liaise with customers via phone, email, or other channels
- Provide high-quality support and assistance
- Respond to customer enquiries and resolve issues
- Act as the first point of contact for employees
- Maintain accurate records of interactions and updates
- Strong experience in call centre or customer service roles
- Excellent written and verbal communication skills
- Ability to remain calm under pressure and handle complex situations
- Uplifting attitude and drive for excellence
- High level of punctuality and attendance
- Long-term contract opportunity (6-9 months)
- Full-time hours Monday - Friday
- Adelaide CBD location
- Competitive pay rate ASO3 $42- $45 per hour + superannuation
Are you ready to join this established and well-respected government agency? We invite you to apply for this exciting opportunity.
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