Senior Sales Consultant

4 weeks ago


Broadbeach Waters, Queensland, Australia Swatch Group Australia Full time

About OMEGA

As a renowned Swiss watchmaker, OMEGA has been at the forefront of innovative timekeeping since 1848. Its heritage is deeply rooted in pioneering spirit and iconic designs that have made the brand synonymous with quality and luxury worldwide.

The Role

We are seeking a highly skilled Sales Consultant to join our team at Swatch Group Australia. As an integral part of our boutique, you will be responsible for delivering exceptional customer service, driving sales, and contributing to the overall success of the business.

  • Support the boutique management to achieve sales targets and ensure the highest level of service standards at all times using the OMEGA sales ceremony.
  • Assist in developing and maintaining the client database, ensuring seamless communication and relationship-building.
  • Perform daily security stock counts, guaranteeing accurate inventory levels and maintaining a high level of organization.
  • Be responsible for organisation, refill, and storage of back-up stock, visual merchandising material, product packaging, instruction booklets, and warranties.
  • Develop a comprehensive OMEGA brand and product knowledge base, providing expert advice to clients and supporting sales growth.

Requirements

To succeed in this role, you will need:

  • Minimum 2 years retail experience in the luxury sector, preferably within the watch industry.
  • Highly developed customer service and client relationship skills, with a proven track record of success.
  • Excellent organisational and time management skills, with the ability to work effectively in a fast-paced environment.
  • Good computer literacy skills and proficiency in Microsoft Office.
  • Excellent oral and written communication skills, with the ability to build strong relationships with clients and colleagues.
  • A team player with energy, drive, and enthusiasm, who is committed to delivering exceptional results.
  • Impeccable grooming and presentation, with a keen eye for visual merchandising and display.
  • Full and flexible availability, including weekends and public holidays.
  • Luxury watch industry knowledge and experience would be highly advantageous.

About You

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and driving sales growth. If you have a passion for luxury watches and a desire to succeed in a dynamic and rewarding role, we encourage you to apply.

Salary Range: AU$80,000 - AU$120,000 per annum, dependent on experience.



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