Highly Skilled IT Support Specialist

2 days ago


Sydney, New South Wales, Australia Millennium Management Full time

The Onsite Support Engineer position at Millennium Management offers an exciting opportunity for a highly skilled and motivated individual to join our team.

This role requires the ability to provide high-quality support services to end-users in a fast-paced financial company environment. The successful candidate will be responsible for delivering exceptional support, resolving complex technical issues, and ensuring seamless integration of IT equipment across various offices within Australia.

Key Responsibilities:

  • Demonstrate expertise in troubleshooting and resolving technical issues related to Microsoft Windows OS, Linux OS, Microsoft Office Suite, and other applications.
  • Provide comprehensive onboarding services for regional teams, including home setups and IT equipment deployment.
  • Travel to other offices to assist with IT equipment setup and ensure smooth operations.
  • Respond to calls/tickets and manage issues until resolution, even if escalated to another team.

Required Skills and Qualifications:

  • Proven experience working in a financial enterprise-level environment.
  • Strong analytical and problem-solving skills, with the ability to work independently and under pressure.
  • Flexibility in approach and comfort dealing with ambiguity when necessary.

Estimated Salary: $80,000 - $110,000 per annum. This figure is based on industry standards and takes into account the level of experience required for this role.

Millennium Management offers a dynamic and supportive work environment, making it an ideal choice for professionals seeking to advance their careers in IT support.



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