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Retail Supervisor

2 months ago


Waverley Municipal Council, Australia JD Sports Australia Full time
About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at JD Sports Australia. As a key member of our store operations team, you will be responsible for providing exceptional customer service, managing the sales floor, and overseeing point of sale operations.

Key Responsibilities
  1. Customer Service: Provide a world-class shopping experience for our customers, responding to their queries and resolving any issues in a timely and professional manner.
  2. Sales Floor Management: Oversee the sales floor, ensuring that it is well-organized, visually appealing, and meets our high standards.
  3. Point of Sale Operations: Process sales, handle cash and credit transactions, and maintain accurate records.
  4. Team Support: Assist the management team in achieving sales targets, managing inventory, and maintaining store appearance.
  5. Performance Management: Lead by example, setting high standards for yourself and the team, and providing coaching and feedback to ensure excellent performance.
Requirements
  1. Experience: Minimum 2 years' experience in a retail or similar environment, with a proven track record of delivering exceptional customer service and driving sales growth.
  2. Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  3. Education: High school diploma or equivalent required.
What We Offer
  1. Competitive Salary: A competitive salary package that reflects your skills and experience.
  2. Opportunities for Growth: The opportunity to develop your career with a leading retail brand, with opportunities for advancement and professional growth.
  3. Employee Benefits: Access to our employee assistance program, mental health champions, and other benefits that support your well-being.