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ICT Professional

3 weeks ago

Canberra, ACT, Australia beBeeCyber Full time $100,000 - $120,000
About the Role

We are seeking a skilled and motivated ICT professional to join as an APS6 ICT Support Officer. This role will operate to deliver high-quality ICT services across, including in web services, IT support, and cyber security.

  • Coordinate with shared services provider on ICT matters

This position requires strong problem-solving and analytical ability, with the capacity to assess and prioritise competing demands.

Required Skills and Qualifications

The following skills and qualifications are required:

  • Demonstrated experience in managing and maintaining web services, with a strong understanding of web technologies, CMS platforms, and accessibility standards
  • Proven ability to deliver high-quality ICT support services and resolve complex technical issues
Benefits

This role offers flexible work arrangements, including part-time work, variable start and finish times, or working from home.

Security Clearance

To be eligible for this position, you must be an Australian citizen and obtain a Negative Vetting Level 1 (Secret) security clearance.

Key Responsibilities

These responsibilities include:

  1. Maintain and enhance the website and intranet, in compliance with accessibility standards, Digital Experience Policy, and Commission content policies
  2. Monitor web performance and analytics
  3. Identify and resolve security issues consistent with shared services arrangements
  4. Manage systems integrations
  5. Lead provision of IT support for hardware, software, network, and application issues consistent with shared services arrangements
  6. Manage ICT service requests, incidents, and problem resolution for staff and senior leaders, consistent with shared services arrangements
  7. Implement and monitor cyber security measures in accordance with Protective Security Policy Framework (PSPF), Information Security Manual (ISM), and Essential 8