Housing Support Specialist

6 days ago

Ballarat, Victoria, Australia beBeeService Full time $90,000 - $120,000

Senior Housing Services Officer: A Key Role in Supporting Client-Centered Services

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The Senior Housing Services Officer plays a pivotal role in facilitating the delivery of personalized services to individuals and families requiring housing assistance or residing in public accommodations. This critical position necessitates a deep understanding of client needs and an ability to develop effective solutions to address these requirements.

Key Responsibilities">
  • Develops and leads performance metrics to enhance service delivery to clients and improve outcomes.
  • Provides support to senior leadership in managing and overseeing vacant properties, ensuring optimal utilization of resources and compliance with regulatory standards.
  • Coaches Housing Services Officers to identify and implement strategies for improving response times to clients and addressing programmatic needs.
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Candidates seeking this challenging position must undergo pre-employment screening, including national police checks and misconduct screenings.

Requirements">
  • Australian Citizenship, Permanent Residency, or a valid work permit/visa are mandatory prerequisites for this role.
  • Ability to develop and lead performance metrics is essential for success in this position.
  • Capacity to coach and mentor Housing Services Officers is critical for achieving team goals and enhancing overall performance.
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This is a highly skilled position that demands expertise and knowledge to resolve complex problems associated with client needs and housing tenancies.

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