IT Incident Manager

21 hours ago

Canberra, ACT, Australia beBeeIncident Full time $180,000 - $250,000
Incident and Problem Management Role

Vectiq is seeking an experienced IT professional to oversee the management of incidents and problems in a high-profile Federal Government department.

Main Responsibilities
  • Coordinate incident responses, collaborating with technical teams to ensure swift restoration of services.
  • Develop and implement problem-solving strategies to resolve issues permanently.
  • Foster post-incident reviews, govern the Known Error Database (KEDB), and work closely with change and release teams.
About You
  • Proven experience managing enterprise-level IT incident and problem management functions.
  • Strong knowledge of ITIL v3 or v4 practices.
  • Experience coordinating major incident response across technical and business teams.
  • Excellent communication and stakeholder engagement skills.
  • Able to lead governance and continuous improvement activities in high-pressure ICT environments.

Skillset: ITIL, problem management, incident management, team collaboration, leadership, communication, stakeholder engagement, governance.

About the Department: A high-profile Federal Government department seeks an experienced IT professional to fill this critical role.

  • Cyber Security Incident Lead

    2 weeks ago

    Canberra, ACT, Australia IT Alliance Australia Full time

    One of our Federal Government clients is looking for a Cyber Security Incident Lead in Canberra.We are seeking candidates with the following Skills/Experience: Develop use cases, identify, and build new use cases (detections, alerts, etc.) into the department's SIEM technologies.Identify, analyze, and resolve information and cyber security incidents.Create,...

  • Cyber Security Incident Lead

    5 days ago

    Canberra, ACT, Australia IT Alliance Australia Full time

    One of our Federal Government clients is looking for a Cyber Security Incident Lead in Canberra.We are seeking candidates with the following Skills/Experience:Develop use cases, identify, and build new use cases (detections, alerts, etc.) into the department's SIEM technologies.Identify, analyze, and resolve information and cyber security incidents.Create,...

  • Incident Manager

    4 weeks ago

    Canberra, ACT, Australia Leidos Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Leidos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$95,600.00/yr - $141,470.00/yrDescriptionWe're a 'Family Friendly' certified workplace – we understand...

  • Incident Manager

    4 weeks ago

    Canberra, ACT, Australia Leidos Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Leidos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$95,600.00/yr - $141,470.00/yrDescriptionWe're a 'Family Friendly' certified workplace – we understand...

  • Major Incident Manager

    4 days ago

    Canberra, ACT, Australia Capgemini Full time

    Capgemini Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Major Incident Manager role at CapgeminiCapgemini Canberra, Australian Capital Territory, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Major Incident Manager role at CapgeminiGet AI-powered advice on this job and...

  • Major Incident Manager

    6 days ago

    Canberra, ACT, Australia Capgemini Full time

    Capgemini Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Major Incident Manager role at CapgeminiCapgemini Canberra, Australian Capital Territory, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Major Incident Manager role at CapgeminiGet AI-powered advice on this job and...

  • Incident And Problem Manager

    6 days ago

    Canberra, ACT, Australia Clearcompany Full time

    Vectiq is seeking anIT Incident and Problem Managerto support a high-profile Federal Government department in Canberra.This role plays a key part in ensuring high service availability by overseeing ICT incidents from start to resolution and driving root cause prevention.Key CriteriaAustralian Citizens with a TSPV clearanceAbility to commence early to mid...

  • Incident and Problem Manager

    3 days ago

    Canberra, ACT, Australia Vectiq Full time

    OverviewVectiq is seeking an IT Incident and Problem Manager to support a high-profile Federal Government department in Canberra. This role oversees ICT incidents from start to resolution and drives root cause prevention to ensure high service availability.ResponsibilitiesIncident Management: Lead major incident responses, coordinating technical teams to...

  • Incident and Problem Manager

    2 days ago

    Canberra, ACT, Australia Vectiq Full time

    OverviewVectiq is seeking an IT Incident and Problem Manager to support a high-profile Federal Government department in Canberra. This role oversees ICT incidents from start to resolution and drives root cause prevention to ensure high service availability.ResponsibilitiesIncident Management: Lead major incident responses, coordinating technical teams to...

  • IT Incident Management Professional

    2 days ago

    Canberra, ACT, Australia beBeeIncidentManager Full time $90,000 - $125,000

    About the RoleWe are seeking an IT professional to manage ICT incidents and drive root cause prevention to ensure high service availability.This role oversees incident response, classification, prioritization, escalation, resolution, and closure in line with ITIL standards.Key ResponsibilitiesLead major incident responses, coordinating technical teams to...