
Financial Ecosystem Defender
2 weeks ago
Safeguard our financial ecosystem by diving deep into cases, using a blend of critical thinking and investigative skills to uncover potential financial crimes.
As a key member of the Financial Crime Surveillance team, you'll play a crucial role in managing cases, working with large data sets to identify unusual patterns and behaviours.
You'll work closely with customers and stakeholders, providing expert support and guidance to help them manage requests for information from the bank.
- Job Description:
The Financial Crime Surveillance team is responsible for detecting, deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as Know Your Customer and Foreign Tax Operations.
As a Financial Crime Analyst, your day-to-day will include:
- Case Management: Receive and manage cases assigned by managers, tackling each with a fresh perspective.
- Customer/Stakeholder Contact: Inbound and outbound calls supporting customers/key stakeholders in managing requests for information from the bank.
- Investigation: Utilise a detailed checklist to guide your analysis, perform transactional analysis, and investigate discrepancies.
- Data Analysis: Work with large data sets to identify unusual patterns and behaviours.
- Customer Insight: Get to know customers in-depth by examining their financial transactions and online presence.
Our team operates in a dynamic environment, where no two cases are the same. You'll have the opportunity to develop your skills and expertise, working on a variety of complex cases.
Required Skills and Qualifications:
- Experience within banking or financial services (desired).
- Previous experience within Financial Crime (desired).
- Prior customer service experience including call handling.
- Investigative mindset and strong analytical skills.
- Critical thinking and the ability to interpret information and make decisions.
- Comfortable working independently and managing your own case load.
- Strong verbal, written and interpersonal communication skills.
- Computer literacy with ability to work with multiple systems with ease.
Benefits:
- Monday to Friday work schedule with 8.00am - 4.30pm ACST hours.
- Full-time in-office work environment.
- Dynamic and varied work experience.
- Supportive culture with access to resources and guidance.
Others:
- Play a significant part in the future of a business that has been around for over 200 years.
- Backed by a fantastic team of people with a can-do, supportive structure.
- Flexible working options available.
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