Operational Impact Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeOperational Full time $80,000 - $125,000
Operational Excellence Specialist

Levande is seeking a skilled Operational Excellence Specialist to play a pivotal role in shaping the future of retirement living.

About the Role

This key position ensures seamless operational delivery, high-level executive support, and efficient business processes. You'll manage core business functions, facilitate team meetings, and oversee critical documentation systems.

  • Provide expert support to senior leaders, including calendar management, travel coordination, board reporting, presentations, and email administration
  • Coordinate regular operations meetings and forums across the organisation
  • Manage the Operations Quality Documentation and RL Hub (SharePoint), ensuring accurate, compliant, and up-to-date processes, policies, and templates
  • Own the Life@Levande resident journey documentation and ensure integration into business-as-usual practices
  • Support project delivery, state forums, and the annual Retirement Living Council Census
  • Oversee Melbourne office operations, including amenities, invoices, contractor liaison, and staff onboarding/offboarding
  • Collaborate with cross-functional stakeholders to improve processes, enhance communication, and drive a high-performance culture
About You

You're a highly organised and solution-focused individual with excellent communication skills and attention to detail. You thrive in fast-paced environments and take pride in keeping others informed, supported, and equipped to succeed.

What you'll bring:

  • At least 3 years' experience in high-level administration or coordination roles
  • Strong skills in document management, executive support, and business reporting
  • Experience maintaining SharePoint and proficiency in Microsoft Office
  • Confidence engaging with senior stakeholders and managing confidential matters
  • A collaborative, solutions-focused mindset
  • Experience in retirement living, aged care, or property (desirable but not essential)
Why Join Levande?

At Levande, you'll join a growing, values-led organisation that's shaping the future of retirement living in Australia. We offer:

  • Flexible and hybrid working arrangements
  • Paid parental and grandparents' leave
  • Health and well-being support, including EAP and mental health resources
  • Study leave and access to over 100,000 learning courses via Go1
  • Annual Spirit of Levande Awards and Gala
  • Exclusive employee discounts
  • Competitive salary package

Help elevate our operational impact and contribute to Levande's future as a leader in modern retirement living.

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