Assistant Store Manager
1 day ago
Colette by Colette Hayman is a leading fashion accessories brand in Australia, renowned for its high-quality products and exceptional customer experiences.
The RoleWe are seeking an experienced Assistant Store Manager to join our team at Willows. As a key support and second-in-command to the Store Manager, you will be responsible for creating exceptional customer experiences, training and motivating team members, and driving sales growth.
Key Responsibilities- Customer Service: Provide outstanding customer service, ensuring every customer leaves the store feeling valued and satisfied.
- Team Management: Train, coach, and motivate team members to achieve sales targets and provide excellent customer service.
- Financial Management: Understand and contribute to achieving financial targets, minimizing shrinkage, and maintaining accurate records.
- Presentation: Maintain a visually appealing store environment, ensuring products are displayed in an attractive and inviting manner.
- Operations: Manage administrative tasks, stock takes, and Click + Collect processes efficiently.
- Previous retail experience, preferably as an Assistant Store Manager or Supervisor.
- Ability to motivate and inspire team members and customers.
- Experience working in a high-volume stock environment.
- Passion for the Colette by Colette Hayman brand and commitment to delivering exceptional customer experiences.
We provide a supportive and empowering work environment, competitive discounts on our products, and opportunities for professional growth and development.
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