Retail Store Manager

23 hours ago


Townsville, Queensland, Australia Telstra Full time

About the Role

We are seeking an experienced Retail Store Manager to join our team at Telstra. As an Assistant Retail Store Manager, you will play a key role in supporting the Store Manager in executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service.

Key Responsibilities

  • Oversee the induction of new team members and coach the store's team to meet and exceed store targets.
  • Support the team with customer query escalations and be the Store Manager's right-hand person, stepping up to act as Store Manager when needed.
  • Execute business initiatives in store to meet financial and customer key metrics.
  • Act as a team leader, motivating and fostering an awesome store culture.
  • Organize the store floor and team's work schedules to meet customer demand.

About You

  • You have previous experience in a retail leadership or assistant management role.
  • You are able to energize and drive a retail team to exceed sales targets and KPIs with demonstrated success.
  • You lead from the front and are able to influence and build rapport with a diverse and varied team.
  • You are able to resolve customer issues with your eyes closed and can put a creative spin on problem-solving.
  • You are an excellent communicator who can help support the Store Manager in taking team members through change.

What We Offer

  • Store performance-related commission.
  • 30% off Telstra services.
  • Telstra mobile and Sim card.
  • Exclusive discounts and offers across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the CompanyFrontline Retail Regional QLD & NT is a leading large-format retail company with a reputation for providing everyday products at fantastic prices. With over 25 sites throughout QLD & NSW, we have an excellent company culture that invests in training and development to ensure our employees succeed.About the RoleWe are seeking a highly...


  • Townsville City Center, Queensland, Australia Retail Apparel Group Full time

    We are part of the global powerhouse Retail Apparel Group, a leading player in the retail industry. Our company, Rockwear, is a brand that empowers women to live an active life through high-quality activewear that is both functional and fashionable.We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will...


  • Townsville City Center, Queensland, Australia Retail Apparel Group Full time

    We are part of the global powerhouse Retail Apparel Group, a leading company in the retail industry. Our company culture is built on the values of innovation, customer satisfaction, and employee empowerment.As a Store Manager, you will be responsible for leading a team of retail professionals to achieve sales targets and provide exceptional customer...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking an experienced Store Manager to join our team at Frontline Retail Regional QLD & NT. As a Store Manager, you will be responsible for leading a team of sales professionals, delivering exceptional customer service, and driving sales growth.Key ResponsibilitiesLead a team of sales professionals to achieve sales targets and provide...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking an experienced Store Manager to join our team at Frontline Retail Regional QLD & NT. As a Store Manager, you will be responsible for leading a team of sales professionals, delivering exceptional customer service, and driving sales growth.Key ResponsibilitiesLead a team of sales professionals to achieve sales targets and provide...


  • Townsville, Queensland, Australia The Athlete's Foot Full time

    About The Athlete's FootWe are a leading retailer of athletic footwear and apparel, dedicated to providing our customers with the best possible shopping experience. Our team members are passionate about inspiring and empowering our customers to achieve their fitness goals.Job SummaryWe are seeking a highly motivated and experienced Retail Store Manager to...


  • Townsville, Queensland, Australia House Full time

    About UsAt House, we're a dynamic retail organization with a passion for delivering exceptional customer experiences. Our journey began in [location] and has since grown into a thriving business with a strong presence in the market. We're committed to providing our customers with a wide range of high-quality products and services that meet their needs and...


  • Townsville, Queensland, Australia The Athlete's Foot Full time

    About The Athlete's FootWe are a leading retailer of athletic footwear and apparel, dedicated to inspiring and empowering our customers to achieve their fitness goals. Our team members are passionate about providing exceptional customer service and ensuring that our customers have the right footwear and support to succeed.Job SummaryWe are seeking a highly...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Frontline Retail Regional QLD & NT. As a Store Manager, you will be responsible for overseeing the daily operations of our high-end furniture store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLead and manage a team of sales...


  • Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Frontline Retail Regional QLD & NT. As a Store Manager, you will be responsible for overseeing the daily operations of our high-end furniture store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLead and manage a team of sales...


  • Townsville, Queensland, Australia The Just Group Full time

    About the RoleAs a key member of our retail team, you will be responsible for working alongside the Store Manager to drive sales and provide exceptional customer service. Your primary objective will be to maximize sales opportunities through coaching, developing, and providing feedback to your team.Key ResponsibilitiesCreate a safe and productive work...

  • Retail Area Manager

    6 days ago


    Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    About the OpportunityWe are seeking an experienced Retail Area Manager to lead our high-performing Regional Queensland stores. As a key member of our leadership team, you will be responsible for overseeing the operations of our 15 stores across Regional QLD.About the RoleThis is a rare opportunity to join a leading large-format Queensland brand that prides...


  • Townsville, Queensland, Australia JD Sports Australia Full time

    About JD Sports AustraliaJD Sports Australia is a leading global sports fashion retailer, recognized for its exceptional customer service and extensive product range. As a dynamic and innovative company, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.The RoleWe are seeking...


  • Townsville, Queensland, Australia JD Sports Fashion Australia Pty Full time

    About JD Sports Fashion Australia PtyJD Sports Fashion Australia Pty is a leading global sports fashion retailer, known for its extensive range of footwear and apparel. With a strong presence in Australia, the company has established itself as a major player in the market.The RoleWe are seeking an experienced and motivated Assistant Store Manager to join our...


  • Townsville, Queensland, Australia JD Sports Full time

    About JD SportsJD Sports is a leading global sports fashion retailer, recognized as the 'Undisputed King of Trainers'. We offer an unparalleled shopping experience to our customers, with a wide range of products from top brands.The RoleWe are seeking an experienced and dynamic Assistant Store Manager to join our team. As an Assistant Store Manager, you will...


  • Townsville, Queensland, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Store Manager to join our client, a renowned International Furniture Retailer with over 50 years of history and a presence in 120+ countries. This is a unique opportunity to lead a team of professional salespeople and drive sales in a dynamic retail environment.Key ResponsibilitiesLead a team of salespeople to...


  • Townsville City Center, Queensland, Australia Ally Fashion Full time

    About Ally FashionAlly Fashion is a leading Australian-based multi-brand fast fashion retailer that offers its customers value, quality, and on-trend outfits through a dedicated and enthusiastic team.Job SummaryWe are seeking a dynamic and experienced Store Manager to lead our team and oversee all store operations at Ally Fashion. As a Store Manager, you...


  • Townsville, Queensland, Australia JD Sports Australia Full time

    About the RoleWe are seeking an experienced and motivated Assistant Store Manager to join our team at JD Sports Australia. As a key member of our retail operations team, you will be responsible for assisting the Store Manager in overseeing the day-to-day running of the store, ensuring excellent customer service, and driving sales growth.Key...


  • Townsville, Queensland, Australia JD Sports Fashion Australia Pty Full time

    About JD Sports Fashion Australia PtyJD Sports Fashion Australia Pty is a leading global sports fashion retailer, known for its extensive range of footwear and apparel. With over 3,400 stores worldwide, we offer unparalleled service and style to our customers, striving to inspire the emerging generation through a captivating connection to the universal...

  • Skechers Store Manager

    22 hours ago


    Townsville, Queensland, Australia Skechers AustraliaNew Zealand Full time

    About the RoleThe Skechers Store Manager is a dynamic and passionate leader who embodies the brand's philosophy. As a key member of our retail team, you will be responsible for driving sales, achieving operational excellence, and delivering exceptional customer service.Key ResponsibilitiesLead and Inspire a Team: Motivate and develop a high-performing team...