Investor Service Representative
3 days ago
Unlock a rewarding career in investor services
As a key member of our team, you will play a vital role in delivering exceptional customer experiences. We are seeking an Investor Services Associate to join our dynamic team and help us achieve our goal of being the number one provider on the ASX by client count.
We foster an entrepreneurial culture that encourages ideas, actions, and initiative. Our core values are Customer Success, Ambition, Equality, and Team. If you share these values and are passionate about delivering outstanding results, we want to hear from you.
Job Responsibilities
- Provide top-notch support to customers using our online Investor platform, live chat, and mail correspondence
- Handle investor enquiries with empathy and efficiency, addressing concerns and complaints promptly
- Offer accurate information and assistance to investors, ensuring their needs are met
- Collaborate with team members and supervisors to resolve complex issues, driving growth and success
- Stay updated on company products and services, developing your expertise and skills
- Participate in training and development programs, enhancing your knowledge and performance
- Maintain a professional image for the business, upholding our high standards
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