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6 days ago
Job Title: Spa Therapist
We are seeking a professional who will lead by example and provide outstanding customer service to guests in our spa department.
Key Responsibilities:- Provide exceptional massage therapy services.
- Develop bespoke treatments with a holistic approach to Health, Fitness, and Wellness.
- Ensure excellent communication and interpersonal skills, providing top-notch customer service.
- Work collaboratively as part of a team, demonstrating flexibility and reliability.
- Build strong relationships with clients, focusing on connecting with their needs and preferences.
- Certificate IV or Diploma in Beauty Therapy or Massage Therapy.
- Outstanding technical skills in massage.
- Excellent communication, interpersonal, and customer service skills.
- Attention to detail, flexibility, and reliability.
- Commitment to your profession, focused on client connections.
- High standard of grooming and personal presentation.
- Ability to be proactive in re-booking/upselling and retailing.
- Experience in similar positions within luxury hotels or resorts.
- 2-5 years or more experience in a similar role.
- Spa reception background would be an advantage.
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