Strategic Customer Success Manager

13 hours ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

Unlock Career Potential as a Strategic Customer Success Manager

This role involves managing a portfolio of small to medium-sized business (SMB) customers, focusing on delivering exceptional value and fostering growth across accounts.

Key responsibilities include building strong customer relationships, overseeing onboarding and training, driving product adoption, and preventing churn.

The ideal candidate will have experience in customer success or account management, with a proven track record of delivering outstanding customer experiences and managing multiple accounts.

The successful individual will also possess excellent presentation skills, be skilled at identifying customer pain points, and be able to map product features to solutions.

A team-oriented approach is essential for this role, as collaboration with sales, marketing, and product teams is critical.

Why choose this role? Gain global experience working with diverse teams, enjoy a flexible working environment, and take advantage of opportunities for professional growth and development.

  • Global experience working with diverse teams
  • Flexible working environment
  • Opportunities for professional growth and development

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