Senior Quality Excellence Lead

5 days ago


Melbourne, Victoria, Australia beBeeQuality Full time $90,000 - $125,000
Job Title: Quality Assurance Manager

We are seeking a skilled and experienced Quality Assurance professional to fill this key role. The ideal candidate will have a proven track record of driving quality and customer satisfaction in an autonomous environment.

Main Responsibilities:
  • Ensure that every repair meets the highest industry standards.
  • Develop and implement quality processes and procedures that enhance our operations.
  • Manage quality accreditation processes to maintain our reputation.
  • Provide support for in-house training and development initiatives.
  • Monitor customer reviews and feedback to continuously improve our service.
  • Evaluate repairs to uphold the highest standards of quality.
Requirements:
  • Relevant experience in the automotive industry, preferably in accident repairs or insurance assessing.
  • Proven quality assurance expertise.
  • Excellent communication and customer service skills.
  • Ability to work independently with autonomy and accountability.

We offer a competitive salary package, company vehicle, and full tools of trade. You will have the freedom to manage the quality process your way and make a meaningful impact on customer outcomes.



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