Chief Night Operations Manager

1 week ago


Melbourne Airport, Australia Accor Full time

Company Overview

We are far more than a worldwide leader. We welcome you as you are and you can find a job that matches your personality, allowing you to grow and learn every day.

At Accor, we support you in making work bring purpose to your life. Our limitless possibilities will allow you to continue exploring and discovering new things.

Discover the life that awaits you at Accor: https://careers.accor.com/

Job Title: Chief Night Operations Manager

Estimated Salary: $60,000 - $80,000 per year

About the Job:

The Chief Night Operations Manager is responsible for assisting the Night Manager in cross-checking and balancing work completed during the day for all outlets on a shift basis.

You will ensure the highest level of customer service is offered and maintained at all times to all guests. This includes providing efficient service for guest registration and departure, maintaining accurate guest accounts, and providing accurate, helpful information.

As the Chief Night Operations Manager, you will also be responsible for maintaining strict security procedures to ensure guest confidentiality and safety.

In the absence of the Night Manager, you will take responsibility for their duties.

About You:

  • You have previous Night Auditor experience, preferably in a similar role.
  • You possess strong knowledge of Opera PMS.
  • You have exceptional grooming, presentation, and communication skills.
  • You are able to work night shifts across a 7-day roster.
  • You hold an open, unrestricted driver's license, with confidence in driving.
  • You have a Responsible Service of Alcohol Certificate – Victoria.

Our Hotel:

The Novotel & ibis styles Melbourne Airport is a new dual-branded hotel located just steps away from Terminal 4, Melbourne Airport. It offers 464 rooms and provides access to a fitness centre, conference rooms, pool, co-working space, and food & beverage venues.

This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.

What's in it for You?

  • Learning programs through our

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