Customer Service Representative

1 month ago


Forest Hill, Australia Oscar Wylee Full time
About the Role

We're seeking a highly motivated and customer-focused Optical Assistant to join our team at Oscar Wylee. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and providing expert recommendations on eyewear styling.

Key Responsibilities:
  • Engage with customers to identify their needs and deliver top-notch service, aiming to exceed sales targets.
  • Utilize your training to offer expert eyewear styling advice and provide personalized recommendations.
  • Contribute to a dynamic and energetic store atmosphere, making every customer's visit an enjoyable and memorable one.
  • Support fellow team members and contribute to a harmonious work environment.
  • Elevate the visibility and awareness of our brand through proactive efforts.
About the Person

We're looking for someone with a proven background in retail, excellent communication skills, and a passion for delivering top-tier customer service. If you're driven, upbeat, and have a knack for connecting with people, we'd love to hear from you.

As an Optical Assistant, you'll have the opportunity to work in a fast-paced retail environment, develop your skills, and contribute to the success of our growing global network of optometry service providers.

Please note that optical dispensing experience is preferred, but not required. We're committed to delivering exceptional patient care and providing an affordable, unique, and fashionable product to all.



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