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Experienced Retail Leader Wanted

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Sydney, New South Wales, Australia beBeeRetail Full time $80,000 - $95,000
Senior Showroom Manager Job Overview

The role of Senior Showroom Manager is a leadership position where you'll oversee the operations, performance and team management of two Australian showrooms in Sydney and Melbourne.

Key Responsibilities:
  • Developing Performance Metrics: Develop store reporting metrics & KPIs and provide regular insights to the executive team.
  • Retail Operations Excellence: Ensure excellence in day-to-day retail operations across both locations.
  • National Retail Strategy Execution: Own and execute national retail strategy, including showroom presentation, service standards and local marketing execution.
  • Collaboration with Head Office Teams: Collaborate with Head Office teams (Customer Experience, eCommerce, Marketing, Product, Logistics, Visual Merchandising) to align digital and physical retail efforts.
  • Analyzing Store Performance: Analyze store performance and implement initiatives to improve conversion, average order value and customer satisfaction.
Requirements:
  • Leadership Experience: 10+ years' experience in multi-site retail leadership roles, ideally in homewares, furniture or lifestyle sectors.
  • Driving Retail Performance: Proven track record of driving retail performance and leading high-performing teams.
  • Commercial Acumen: Strong commercial acumen with experience interpreting sales data and managing P&Ls.
  • Culture Building: Passion for customer experience and creating an inspiring in-store environment. Hands-on leader with the ability to coach, motivate and build culture across locations.
Key Skills:
  • Strategic thinking
  • Team management
  • Sales analysis
  • Retail operations management
  • Culture building

This Senior Showroom Manager will be responsible for developing and executing strategies that drive business growth and improve customer satisfaction.