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Customer Service Delivery Associate

1 month ago

Wynnum West, Queensland, Australia Coles Full time

At Coles, we're committed to delivering exceptional customer experiences. As a Customer Service Delivery Associate, you'll play a vital role in bringing this vision to life.

About the Role

This is an exciting opportunity to join our team as a Customer Service Delivery Associate. In this role, you'll be responsible for safely navigating local neighborhoods to deliver customers' shopping to their homes during the day or night. You'll also assist with picking and packing orders to the highest standard, ready for delivery.

About You
  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to undergo both a police history check and driving history check)
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you'll be on your feet, lifting, and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
What We Offer

We offer a competitive salary of $25-$30 per hour, depending on experience and location. In addition to your hourly wage, you'll also receive:

  • A comprehensive induction program to help you settle into your new role
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment that values diversity and promotes a culture of respect and inclusivity
  • A range of employee benefits, including access to discounts, flexible work arrangements, and additional leave entitlements

We're committed to creating a workplace that is safe, respectful, and welcoming for all employees. If you're passionate about delivering exceptional customer experiences and have the skills and qualities required for this role, we'd love to hear from you