Customer Service Attendant
6 months ago
Our **Customer Service Attendants** are the first point of contact in providing exemplary service to our loyal customer base. You will welcome customers, receive and prepare garments for cleaning, and complete payment transactions.
**Key tasks**:
- input incoming orders, complete order pick-ups
- complete payment transactions and daily till reconciliation
- confidently manage customer expectations, clearly communicate cleaning expectations and potential risks
- prepare garments for cleaning; including checking of pockets, inspection for stains and defects
- complete wardrobe inventory and ensure orders are accurately stored
**Required skills and attributes**:
- minimum 3 years in an operations/results-focused role
- physically fit and have the ability to stand on your feet and work*
- sound computer (keyboard) skills
- ability to accurately follow detailed procedures and complete tasks in a timely manner
- non-smoker
**Training**: industry experience is not essential, however a willingness to learn is a must. On-the-job training provided.
**Hours**:29-37.5 hours per week (inc some Saturdays). Ability to work an 8.30am to 5pm day (on weekdays) is essential.
**Location**:once you have completed your initial training, you will primarily work between our Wynnum and Gumdale stores.
- minimum height of 5″5 due to OH&S requirements (need to reach high heights)
**Job Types**: Part-time, Casual
Pay: $29.00 - $33.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Morning shift
Work Authorisation:
- Australia (preferred)
Work Location: In person
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