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Cloud Deployment Operations Specialist

3 weeks ago

Copper Coast, Australia beBeeSite Full time $180,000 - $240,000
Site Reliability Engineering Manager

At the forefront of technological innovation lies a pivotal role in shaping the operational excellence of our cloud deployments across multiple global regions. The Site Reliability Engineering Manager will play a transformative leadership position, building and moulding a high-performing regional SRE team from scratch.

This individual will set the technical bar, establish key norms, and serve as a critical escalation point for their region, working closely with peers, partners in product, engineering, and customer success across diverse time zones to deliver top-notch operational outcomes.

Key Responsibilities:

  1. Team Formation & Leadership: Establish and lead a new regional SRE team, driving a culture of ownership, resilience, and technical prowess.
  2. Technical Oversight: Set the technical direction for the AU team, ensuring seamless execution across observability, reliability engineering, automation, and incident management.
  3. Global Collaboration: Coordinate with other regional SRE leaders to drive consistent follow-the-sun coverage, fostering seamless handoffs and continuity of operations across time zones.
  4. Operational Excellence: Own and refine SRE processes for the region, ensuring system health, performance, and availability.

Requirements:

  • 5+ years providing 24x7 production support for cloud-based, business-critical systems, with demonstrated leadership in managing operations for enterprise-class organizations during challenging situations.
  • 2+ years of experience in technical leadership or management roles.
  • 2+ years of demonstrable experience with at least one of the major public cloud providers: AWS, Google, Azure.
  • Experience with continuous integration/continuous deployment (CI/CD) pipelines.
  • Experience with automation pipelines for cloud infrastructure and software using technologies such as Terraform, Packer, and Ansible.
  • Experience supporting distributed, multitenant, auto-scalable backend services.
  • Experience with NoSQL or relational databases, and database fundamentals, including data storage, data replication, data modeling, and data access patterns.
  • Experience with maintaining distributed services on both virtual machines and containers (Docker) with orchestration (Kubernetes, EKS, GKE).
  • Experience with documenting complex procedures and architectures, including diagramming.
  • Experience with cryptographic fundamentals and best practices.
  • Experience assessing security vulnerabilities in code and running systems.

Preferred Skills and Qualifications:

  • Experience building or leading new engineering teams, especially within a globally distributed organization.
  • Knowledge of secure multi-cloud operations (AWS, Azure, GCP) in compliance-conscious environments.
  • Linux administration and troubleshooting.
  • Administering operational infrastructure.
  • Scripting or operations engineering, preferably with bash, Python, and golang.
  • Command-line utilities such as grep, ssh, etc.
  • Version control systems, preferably Git.
  • Secrets management systems, preferably cloud-native or Hashicorp Vault.
  • Vulnerability management systems, preferably Github Dependabot, Snyk, and Tenable.
  • Expertise with modern observability platforms such as Grafana, Prometheus, Elasticsearch, Datadog, Honeycomb.
  • JIRA for issue tracking.
  • Agile software methodologies such as SCRUM and Kanban.
  • Software development experience using Aerospike or similar distributed databases.