Referral Engagement Specialist

4 weeks ago


New Farm, Queensland, Australia Ramsay Health Care Full time
About the Role

We are seeking a highly skilled Referral Engagement Officer to join our team at Ramsay Health Care. As a key member of our hospital team, you will play a critical role in driving referral growth and promoting our mental health services to healthcare professionals and the community.

Key Responsibilities
  • Develop and execute growth strategies to increase referrals and raise the profile of Ramsay's mental health services.
  • Promote specialists, psychologists, and programs through practice visits and other initiatives to increase referrals.
  • Target non-admitting psychiatrists to promote Ramsay's mental health outreach and day programs.
  • Deliver targeted Continuing Professional Development (CPD) programs for specialists, registrars, GPs, and other health professionals.
  • Develop communications to showcase new and existing specialists and services.
  • Build and maintain relationships with new and existing practices.
  • Engage in community outreach to boost Ramsay Mental Health's profile.
  • Maintain strategic relationships with key stakeholders to achieve business goals.
  • Identify and leverage growth opportunities.
  • Manage and grow the referral network database, ensuring detailed records.
  • Provide monthly reports to assess the effectiveness of activities and demonstrate ROI through increased referrals.
Requirements
  • Minimum 3 years of experience in business development or a similar role in healthcare.
  • Strong understanding of medical specialists and referral dynamics with GPs and other healthcare professionals.
  • Proven track record of exceeding sales targets.
  • Ability to effectively engage key healthcare stakeholders.
  • Experience in using data to monitor markets, build opportunity pipelines, and develop growth strategies.
  • Proficiency in cold calling and influencing referrer groups.
What We Offer
  • Professional Advancement: Recognition and Professional Development.
  • Ramsay Rewards: Access great deals at over 100+ major retailers.
  • Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com



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