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Operations Team Lead
2 weeks ago
At the forefront of our team is the Shift Manager, a pivotal role that sets the tone for exceptional guest experiences.
We're passionate about delivering authentic flavors that bring people together. Our ideal candidate will be responsible for leading, coaching, and motivating their team to achieve operational excellence and foster a positive work environment.
Key Responsibilities:
- Lead and manage shift teams to drive results and improve customer satisfaction.
- Motivate and coach team members to enhance their skills and performance.
- Evaluate and uphold the highest standards of food safety and quality to ensure every guest has an outstanding experience.
- Analyze shift performance data to develop strategies for improvement and employee engagement.
Your Benefits:
- A competitive salary in line with industry standards.
- A flexible roster and stable employment contract.
- Professional uniforms and exclusive merchandise.
- Discounted meals and comprehensive training programs.
- Opportunities for career advancement and leadership development.
- An uncapped referral program and regular team-building activities.
Requirements:
- Proven leadership or supervisory experience in a fast-paced environment.
- A track record of providing exceptional customer service.
- Completed or willingness to complete Food Safety Supervisor certification.
- Completed or willingness to undertake Responsible Service of Alcohol course.
About Us:
We strive to create a safe and secure work environment for our team and guests. Pre-employment background checks may be conducted as part of our recruitment process.
