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Care Transformation Coach

2 months ago


Macquarie Park, Australia Catholic Healthcare Full time
Job Description

Job Title: Model of Care Coach

Location: Macquarie Park, NSW

About the Role:

We are seeking a highly skilled and experienced professional to join our team as a Model of Care Coach. As a key member of our team, you will play a critical role in driving change and improvement in our Residential portfolio.

Key Responsibilities:

  • Partner with business leaders and their teams to co-design, implement, and execute the new Inspirit Model of Care.
  • Work with internal and external stakeholders to co-design the new model of care at an operational level.
  • Draw on your experience in aged care to redesign processes, test, and apply action learning to results.
  • Travel to sites across Sydney Metro and Regional NSW, with extended stays of up to approximately 3 weeks.

Requirements:

  • Completion of tertiary qualifications in Project Management, Lean/Human Centred Design/Change and Business or Service Delivery, or significant project management experience in Change and Continuous Improvement.
  • Minimum 5 years' demonstrated experience in RAC or HCS business stream at an operational level.
  • Strong analytical ability, problem-solving skills, and big picture mindset.
  • Strong facilitation and workshop skills, ability to provide constructive feedback.
  • Proficient MS Office and MS Project skills.

About Us:

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, and retirement living across NSW and SE QLD. Our team of over 5000 people are dedicated to our Mission of promoting the dignity, life, and spirituality of older people through connected and inclusive communities. Our values of compassion, courage, and integrity are at the heart of everything we do.