International Transaction Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $65,158 - $82,177

**Job Overview**

We are seeking a highly skilled and dedicated International Transaction Specialist to join our team. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and has a keen eye for detail.

The successful candidate will be responsible for supporting clients with all aspects of the international payment process, from initial inquiries to transaction completion. This will involve answering questions, explaining processes and products, and providing back office services in accordance with internal procedures and relevant legislation.

Key Responsibilities Include:

  • Providing outstanding customer service and support to clients across all communication channels.
  • Explaining complex payment processes and products in a clear and concise manner.
  • Maintaining accurate records and completing tasks in accordance with internal procedures.
  • Collaborating with internal departments to ensure seamless execution of transactions.

**Requirements**

  • HSC or equivalent qualification with further education or relevant customer service experience.
  • Strong attention to detail and ability to multitask.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm under pressure and demonstrate emotional resilience.

**What We Offer**

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a talented and diverse team.

**About Us**

We are a global organization that values innovation, collaboration, and excellence. Our mission is to provide exceptional customer service and support while maintaining a high level of integrity and professionalism.

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