
Claims Administrator
1 week ago
We are seeking a detail-oriented professional to join our team as a Warranty Claims Officer.
- This role involves reviewing and evaluating warranty claims submitted by customers related to machinery parts.
- The successful candidate will be responsible for verifying the validity of claims, ensuring they adhere to warranty terms and conditions.
- Collaboration with the technical team is essential in assessing the root cause of issues and determining eligibility for warranty coverage.
- Candidates should have excellent customer service skills, ensuring prompt resolution of customer concerns and post-service care meets the highest standards.
Key Responsibilities:
- Reviewing warranty claims and evaluating their validity
- Verifying warranty terms and conditions
- Collaborating with the technical team to assess root causes of issues
- Ensuring prompt resolution of customer concerns
Requirements:
- Demonstrated initiative and strong problem-solving capabilities
- Ability to juggle multiple tasks and responsibilities in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
What We Offer:
This organisation has an excellent industry reputation and a track record of promoting from within. As a growing business, we offer opportunities for professional development and job security.
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