Claims Administrator

1 week ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $90,000 - $120,000

We are seeking a detail-oriented professional to join our team as a Warranty Claims Officer.

  • This role involves reviewing and evaluating warranty claims submitted by customers related to machinery parts.
  • The successful candidate will be responsible for verifying the validity of claims, ensuring they adhere to warranty terms and conditions.
  • Collaboration with the technical team is essential in assessing the root cause of issues and determining eligibility for warranty coverage.
  • Candidates should have excellent customer service skills, ensuring prompt resolution of customer concerns and post-service care meets the highest standards.

Key Responsibilities:

  • Reviewing warranty claims and evaluating their validity
  • Verifying warranty terms and conditions
  • Collaborating with the technical team to assess root causes of issues
  • Ensuring prompt resolution of customer concerns

Requirements:

  • Demonstrated initiative and strong problem-solving capabilities
  • Ability to juggle multiple tasks and responsibilities in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong organisational skills with attention to detail

What We Offer:

This organisation has an excellent industry reputation and a track record of promoting from within. As a growing business, we offer opportunities for professional development and job security.


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