Unlocking Value Through Seamless Integration
3 days ago
This is a unique opportunity to work with a pioneer in Legal-Grade AI for enterprise.
About the RoleAs a Technical Solutions Engineer, you will work across Sales, Product and Customer Success to accelerate our customers' technical teams ability to get connected and unlock the value of Luminance.
Responsibilities- Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical integration experiences.
- Act as a technical expert on Luminance's platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless.
- Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide.
- Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration.
- Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively.
- Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers.
- Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related technical field.
- Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation.
- Experience of Full Stack Web development and the fundamentals of Cloud Architecture is strongly preferable.
- Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages.
- Excellent interpersonal and communication skills, both verbal and written.
- Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge.
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