Senior Technical Integration Specialist

7 days ago

Sydney, New South Wales, Australia beBeeIntegration Full time $120,000 - $180,000

About the Role

We are seeking a highly skilled technical integration specialist to join our team in Sydney. This is an exciting opportunity to work with a fast-scaling SaaS business, collaborating across sales, product, and customer success teams to help enterprise clients integrate with our platform and unlock its value.

Key Responsibilities

  • Collaborate with internal teams to ensure smooth technical integrations for customers.
  • Serve as a technical expert on our platform, helping the sales team demonstrate how seamless integrations unlock value for prospects.
  • Advise customers on best technical solutions to meet their unique needs, identifying opportunities to enhance what we offer.
  • Build scalable developer resources such as reusable toolkits, APIs, and SDKs.
  • Develop and maintain documentation and other technical resources to support developers.
  • Work with Support and Technical Operations to resolve customer technical issues.
  • Gather continuous feedback from developers to improve our tools and processes.

Requirements

  • Bachelor's or Master's Degree in a technical field (Computer Science, Software Engineering, etc.).
  • Strong technical background in software development, system integration, and creating developer resources.
  • Experience with full-stack web development and cloud architecture.
  • Exceptional communication and interpersonal skills, able to clearly present complex technical information to diverse audiences.
  • Problem-solving attitude and high degree of attention to detail.
  • Ability to thrive in a fast-paced, innovative environment and meet deadlines.
  • Proven experience in a customer-facing technical role, with a focus on collaborating with developers.

What We Offer

A competitive salary package, professional development opportunities, and a collaborative work environment.

Why This Role Matters

This position plays a critical role in delivering exceptional customer experiences through seamless technical integrations. If you have a passion for technology and enjoy solving complex problems, this could be the ideal opportunity for you.

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