Logistics Coordinator

3 weeks ago

Horsley Park, New South Wales, Australia ARC Staff - Australian Recruitment Company Full time
Job Title: Despatch Coordinator

We are seeking a highly organized and detail-oriented Despatch Coordinator to join our team at ARC Staff - Australian Recruitment Company. As a key member of our logistics team, you will be responsible for ensuring the smooth and efficient dispatch of goods to our customers.

Key Responsibilities:
  • Manage and update the dispatch calendar for deliveries.
  • Maintain and adhere to WMS and MYOB systems.
  • Assign stock to appropriate bin locations and ensure timely stock updates.
  • Gain knowledge of company products.
  • Ensure all documentation is completed within agreed timeframes.
  • Meet customer requirements for transport bookings and provide cost-effective transport quotes.
  • Prepare and process dispatch paperwork and ensure it is scanned and stored in EXO/MYOB.
  • Answer incoming calls and oversee high-quality customer service for dispatch.
  • Adhere to dispatch procedures, including photographing and storing images.
  • Procure reliable and cost-effective freight carriers.
  • Confirm and book dispatches at least 48 hours in advance.
  • Organize dispatch yard for efficient dispatch and QA checks.
  • Respond to transport quote requests from sales within 24 hours.
  • Maintain databases, scheduling boards, and spreadsheets.
  • Ensure adequate levels of sundry items and update New South Wales stock records.
  • Responsible for monthly stock-take.
Requirements:
  • Solid Combi Fork experience or Reach fork experience.
  • Previous Dispatch Coordinator / Forklift exp a big bonus.
  • A supportive and collaborative team environment.
  • Previous warehouse experience.
  • Customer facing & Customer relationships.
  • MYOB Ordering system.
About You:
  • Experience in a similar role essential.
  • Experience in warehousing/logistics would be advantageous.
  • Forklift License mandatory.
  • Intermediate computer skills and knowledge of Microsoft Office software and databases.
  • Strong written and verbal communication skills and excellent phone manner.
  • Excellent organisational skills and ability to multitask.
  • Ability to work independently and with a team environment.
  • Strong attention to detail.
  • Reliable and punctual.
  • A flexible and positive work attitude.
  • The ability to work well in a team environment.
  • A commitment to an organised, safe and tidy work environment.

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