Helpline Services Officer
2 weeks ago
Job Title: Helpline Services Officer
About the Role:
We are seeking a highly skilled and empathetic Helpline Services Officer to join our team at Breast Cancer Network Australia. As a key member of our Helpline Services team, you will play a vital role in providing support and information to individuals affected by breast cancer.
Key Responsibilities:
- Provide high-quality verbal and written communication to members, including up-to-date and accurate information about BCNA support services and resources.
- Maintain strong relationships with health professionals to ensure seamless referrals and support.
- Develop and maintain knowledge of BCNA information resources, programs, and services to promote how BCNA can support members.
- Contribute to regular reviews of team processes and procedures to ensure continuous improvement and development.
- Collaborate with team members to troubleshoot and find solutions to member queries.
Requirements:
- High level of empathy and advanced communication skills.
- Comfortable speaking with Australians affected by breast cancer.
- Background in health and/or similar helpline experience.
- Customer Contact and/or Business Administration qualifications.
- Proven proficiency in Microsoft suite of programs and experience using various systems.
About Us:
Breast Cancer Network Australia is a leading breast cancer consumer organisation providing information and support to those diagnosed and their supporters. We are committed to influencing a stronger healthcare system to ensure all Australians affected by breast cancer receive the best care, treatment, and support.
How to Apply:
If you are a motivated and compassionate individual who is passionate about supporting those affected by breast cancer, please submit your application, including a cover letter and resume. We encourage diversity and inclusion and welcome applications from Aboriginal and Torres Strait Islander people.
Applicants must hold unlimited working rights and be willing to undergo a National Police History Check.
-
Helpline Services Officer
2 weeks ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeJob DescriptionBreast Cancer Network Australia (BCNA) is a leading consumer organisation dedicated to supporting individuals affected by breast cancer. We are seeking a highly skilled and empathetic Helpline Services Officer to join our team.About the RoleAs a Helpline Services Officer, you will provide high-quality support and information to individuals...
-
Helpline Services Officer
3 weeks ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeAbout the RoleWe are seeking a highly empathetic and skilled Helpline Services Officer to join our team at Breast Cancer Network Australia. As a key member of our Helpline Services team, you will play a vital role in providing support and information to individuals affected by breast cancer.Key ResponsibilitiesProvide high-quality verbal and written...
-
Breast Cancer Support Helpline Officer
1 week ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeAbout the RoleAs a Helpline Services Officer with Breast Cancer Network Australia (BCNA), you will be a vital part of our team providing support and information to individuals affected by breast cancer. This is a part-time (0.8FTE - 30 hours per week) fixed-term contract until 30 June 2027, offering flexible and hybrid working arrangements.Key...
-
Helpline Support Specialist
4 hours ago
Camberwell, Victoria, Australia Breast Cancer Network Australia Full timeCompany Overview:Breast Cancer Network Australia (BCNA) is a leading breast cancer consumer organisation in Australia, providing information and support to those diagnosed and their supporters.We strive to make the breast cancer journey better by influencing a stronger healthcare system and ensuring all Australians affected by breast cancer receive the best...
-
Cleaning Services Officer
1 month ago
Camberwell, Victoria, Australia Opal HealthCare Full timeCleaner - General Services OfficerWe are seeking a reliable and detail-oriented Cleaner - General Services Officer to join our team at Opal HealthCare. As a Cleaner - General Services Officer, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our residents and staff.Key...
-
Food Services Officer
1 month ago
Camberwell, Victoria, Australia Opal HealthCare Full timeAbout the RoleWe are seeking a skilled Food Services Officer to join our team at Opal HealthCare. As a key member of our catering department, you will be responsible for assisting with food preparation, serving meals to our residents, and providing excellent customer service.Key ResponsibilitiesAssist with food preparation and presentationServe meals to...
-
Food Services Officer
4 weeks ago
Camberwell, Victoria, Australia Opal HealthCare Full timeAbout the RoleWe are seeking a skilled Food Services Officer to join our team at Opal HealthCare. As a key member of our catering department, you will be responsible for assisting with food preparation, serving meals to our residents, and providing excellent customer service.Key ResponsibilitiesAssist with food preparation and presentationProvide exceptional...
-
General Services Officer
4 weeks ago
Camberwell, Victoria, Australia Opal HealthCare Full timeAbout the RoleWe are seeking a skilled and versatile General Services Officer to join our team at Opal HealthCare. This is a fantastic opportunity to work in a dynamic and supportive environment, providing a range of services to our residents.Key ResponsibilitiesAssist with food preparation and servery of meals in our catering departmentProvide housekeeping...
-
Cleaning Services Officer
1 month ago
Camberwell, Victoria, Australia Opal HealthCare Full timeCleaner - General Services OfficerWe are seeking a reliable and detail-oriented Cleaner to join our team at Opal HealthCare in Camberwell. As a Cleaner, you will be responsible for maintaining the cleanliness and hygiene of our Care Community, ensuring a safe and comfortable environment for our residents.About the Role:Work in a dynamic and supportive team...
-
Food Service Officer
7 days ago
Camberwell, Victoria, Australia Opal HealthCare Full timeAbout Us:At Opal HealthCare, we prioritize our purpose: to bring joy to those we care for. As Australia's largest residential aged care provider, we operate 133 Care Communities nationwide, supported by over 20,000 team members.About the Role:We seek a talented Food Service Officer to join our team at Camberwell, VIC. This hospitality role offers flexible...
-
Payroll Officer
2 weeks ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe Payroll Officer is responsible for processing the Baptcare payroll and other payroll-related activities. This role requires a high level of accuracy, efficiency, and timeliness in processing payroll transactions. The successful candidate will have excellent communication skills and be able to maintain a strong customer service ethos.\Key...
-
Office Administrator and Receptionist
2 weeks ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe Office Administrator/Receptionist provides efficient administrative support to the Camberwell Hub staff. This position is the first point of contact for visitors and callers to the Baptcare head office hub and manages key operational functions of office related matters and administrative tasks to ensure the smooth operations of the office...
-
Payroll Officer
1 month ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe Payroll Officer will be responsible for processing the Baptcare payroll and other payroll-related activities in conjunction with the Payroll Manager. This role requires a strong customer service ethos, high-quality service standards, and the ability to assist in the implementation of change management strategies to support the...
-
Payroll Officer
4 days ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe primary goal of this position is to process the Baptcare payroll and other payroll-related activities in conjunction with the Payroll Manager, maintain a strong customer service ethos, maintain high-quality service standards, and assist in the implementation of change management strategies to support the organisation.Accurate, efficient,...
-
Payroll Officer Position
7 days ago
Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe primary purpose of this position is to process the Baptcare payroll and other payroll-related activities in conjunction with the Payroll Manager, maintain a strong customer service ethos, maintain high-quality service standards, and assist in the implementation of change management strategies to support the organisation.Key...
-
Administrative Support Professional
4 hours ago
Camberwell, Victoria, Australia Relationships Australia Victoria Full timeAbout the RoleWe are seeking an experienced and detail-oriented Administrative Support Professional to join our team at our Camberwell office. Reporting to the Manager, Office of the CEO, you will provide comprehensive administrative support to our Executives and General Management team.Your responsibilities will include diary and email management, preparing...
-
Chief Transformation and Technology Officer
3 weeks ago
Camberwell, Victoria, Australia Davidson Full timeJob SummaryThe City of Boroondara is seeking a senior technology leader to play a critical role in improving the alignment, relevancy, and efficiency of the City's services. As the Chief Transformation and Technology Officer, you will be responsible for setting and executing the City's technological vision and strategy, including transforming legacy IT...
-
Renewable Energy Project Lead
1 week ago
Camberwell, Victoria, Australia Acle Services Pty Ltd Full timeAbout Us:Acle Services Pty Ltd is a leading provider of turnkey solutions for utility-scale PV solar and battery energy storage systems across Australia.We are a pioneering company in the renewable energy industry, established in 2019 with a comprehensive in-house project delivery model.Primary Objective:As a Renewable Energy Project Lead, you will oversee...
-
Engineering Director
1 month ago
Camberwell, Victoria, Australia Acle Services Pty Ltd Full timeAbout UsAcle Services Pty Ltd is a pioneering company in the renewable energy industry, specializing in the deployment of utility-scale PV solar and battery energy storage systems across Australia.Our team of experts in engineering, procurement, construction, and operations and maintenance of large-scale renewable energy projects ensures high-quality...
-
Culinary Officer
2 weeks ago
Camberwell, Victoria, Australia Opal HealthCare Full timeOpal HealthCare OpportunitiesAbout the RoleAs a key member of our team, you will be responsible for delivering exceptional customer service to our residents in all areas.Key Responsibilities:Assist with food preparation in our catering departmentServe meals to our residents with a smileProvide excellent customer service and support to our residentsWhat...