Customer Service and Sales Representative

2 months ago


Inverell, Australia Telstra Full time
About the Role

We are seeking a highly motivated and experienced Customer Service and Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing the latest product and service information to our customers, identifying opportunities to upsell and cross-sell.
  • Achieve sales and performance targets, working collaboratively with the sales team to drive results.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and organized store environment.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems, think critically, and make sound decisions.
  • Effective communication skills, with the ability to communicate complex information in a clear and concise manner.
  • The ability to speak fluently in another language is highly advantageous.
What We Offer
  • Variety of flexible working arrangements, including part-time and full-time options.
  • Fantastic career growth prospects, with opportunities for professional development and advancement.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • In-store mentor and support, providing guidance and feedback to help you succeed.
  • A highly rewarding sales environment, with opportunities to earn bonuses and incentives.
  • Corporate discounts and benefits, including access to exclusive employee discounts and perks.


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