Customer Support Professional

7 days ago


Perth, Western Australia beBeeCustomer Full time $60,000 - $85,000

Customer Engagement Specialist Role

We are seeking highly skilled and customer-focused professionals to join our team, delivering exceptional phone-based support to clients 24/7.

Key Responsibilities:

  • Provide timely, accurate, and up-to-date answers to client queries, ensuring all calls are resolved efficiently.
  • Be the warm and engaging voice of the business, delivering a positive client experience.
  • Contribute to the team's vision and values while adding value to every client interaction.
  • Receive inbound calls, offering resolution at first point and providing information on products, services, and transactional details.

Required Skills and Qualifications:

  • Customer service skills and strong computer skills with the ability to multitask.
  • Able to work in a high-paced environment, thriving in change and feedback to improve performance.
  • Risk mindset, identifying and proactively addressing current and future risks.

Benefits:

  • An extensive development pathway for our people who put in the hard work and align with our values.
  • Opportunities for flexible working arrangements, combining office and remote work options.

About Us:

We are committed to creating a workplace that is inclusive and supportive. If you require additional support, please contact HR Direct.



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