
E-Commerce Team Lead
7 days ago
A key role that encompasses online sales optimisation, digital content management, and leading a high-performing team in a fast-paced retail environment.
Key Responsibilities:- Content Strategy: Oversee the merchandising of the website and app with relevant content to drive user engagement and conversion.
- Marketing Execution: Develop and execute digital marketing strategies for app and web, supporting Go-To-Market (GTM) plans and ensuring a seamless customer journey both online and offline.
- Data Insights: Review and report on user engagement, providing actionable insights for continuous improvement. Summarise onsite and app activities/user behaviour to inform sales, profit, and other business objectives.
- eCommerce Analysis: Analyse and present key eCommerce metrics to inform merchandising decisions and increase sales.
- Tech/ Product Optimisation: Identify and resolve issues related to merchandising and promotions. Optimise customer experience on app and web, supporting implementation of improvements.
- Campaign Management: Plan and execute activities from the marketing calendar, working closely with cross-functional teams.
- Customer Experience: Implement marketing activities with a customer-centric approach to ensure best-in-class customer experience.
- Effective leadership: ability to lead and develop a team
- Excellent communication skills
- Strong teamwork skills
- High attention to detail
- Project management experience, with the ability to meet deadlines and adapt to change
- Proficiency in Microsoft Office and Google Suite
- Ability to thrive in a fast-paced environment and manage change
- Strong problem-solving and self-management skills, with the ability to prioritise deadlines
- Passionate about e-commerce and eager to learn
- Tertiary qualification in Business, Commerce, Digital Marketing, or equivalent
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E-commerce Strategy Lead
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E Commerce Team Lead
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E-Commerce Strategy Lead
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