E-Commerce Team Lead

6 days ago

Sydney, New South Wales, Australia beBeeEcommerce Full time $120,000 - $135,000
Senior E-commerce Strategist

A key role that encompasses online sales optimisation, digital content management, and leading a high-performing team in a fast-paced retail environment.

Key Responsibilities:
  • Content Strategy: Oversee the merchandising of the website and app with relevant content to drive user engagement and conversion.
  • Marketing Execution: Develop and execute digital marketing strategies for app and web, supporting Go-To-Market (GTM) plans and ensuring a seamless customer journey both online and offline.
  • Data Insights: Review and report on user engagement, providing actionable insights for continuous improvement. Summarise onsite and app activities/user behaviour to inform sales, profit, and other business objectives.
  • eCommerce Analysis: Analyse and present key eCommerce metrics to inform merchandising decisions and increase sales.
  • Tech/ Product Optimisation: Identify and resolve issues related to merchandising and promotions. Optimise customer experience on app and web, supporting implementation of improvements.
  • Campaign Management: Plan and execute activities from the marketing calendar, working closely with cross-functional teams.
  • Customer Experience: Implement marketing activities with a customer-centric approach to ensure best-in-class customer experience.
Key Skills & Capabilities:
  • Effective leadership: ability to lead and develop a team
  • Excellent communication skills
  • Strong teamwork skills
  • High attention to detail
  • Project management experience, with the ability to meet deadlines and adapt to change
  • Proficiency in Microsoft Office and Google Suite
  • Ability to thrive in a fast-paced environment and manage change
  • Strong problem-solving and self-management skills, with the ability to prioritise deadlines
  • Passionate about e-commerce and eager to learn
  • Tertiary qualification in Business, Commerce, Digital Marketing, or equivalent

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