Neighbourhood Support Coordinator

1 day ago

Logan City, Queensland, Australia beBeeAdministration Full time $46,753 - $76,576
Job Title

Neighbourhood Administration Officer

About the Role

The Neighbourhood Administration Officer is a key position supporting and coordinating different teams within each neighbourhood. This role involves ensuring the smooth operation of day-to-day activities, managing requests and concerns from internal and external customers, and providing exceptional customer service.

Key Responsibilities:
  • Supporting and coordinating different teams within each neighbourhood to achieve shared goals and objectives.
  • Managing requests, concerns, and inquiries from internal and external customers via phone, email, and in person.
  • Rostering and scheduling support for the neighbourhood, ensuring efficient use of resources and minimizing downtime.
  • Creating correspondence and documentation as requested, including reports, memos, and other business-related documents.
  • Organizing appointments, diaries, travel, and meeting/workshop preparatory arrangements to ensure seamless execution.
  • Monitoring, ordering, and distributing office supplies and arranging for the maintenance/repair of office equipment to maintain a safe and productive work environment.
  • Ensuring the integrity and accuracy of information in financial, human resource, and other systems and databases.
  • Using mainstream software, including the Microsoft Office Suite and database applications, at an intermediate to advanced level.
  • Assisting senior staff with special projects as required, providing administrative support and expertise.
Requirements:
  • Effective verbal and written communication skills, with the ability to articulate complex ideas and negotiate with stakeholders.
  • Previous experience in rostering/scheduling, with a proven track record of efficiency and productivity.
  • Excellent time-management skills, with the ability to prioritize workload and meet deadlines.
  • Good knowledge and experience with MS Office and Database applications, with a willingness to learn new tools and technologies.
  • Confidence with smartphones and digital devices, or a willingness to learn.
  • A can-do attitude, with a strong commitment to delivering results and exceeding expectations.
Benefits:
  • A comprehensive recognition and rewards platform, offering employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing, and employee assistance programs.
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
  • Diversity and inclusive leave options, including paid gender affirmation leave and cultural leave options for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks, and other significant cultural events.
  • Career development opportunities with a trusted community and residential care provider to challenge yourself, grow, and make a meaningful difference.

We value diversity and are committed to providing equal opportunities to all employees. We welcome applicants from diverse backgrounds.

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