Museum Operations Director

3 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $130,673 - $143,783
Museum Operations Manager

Imagine leading the strategic direction of a museum's operations, where history, science, and culture come together to create unforgettable experiences.

This role provides leadership across various teams to achieve the organization's vision and mission.

  • Develop and lead high-performing teams to deliver exceptional visitor experiences, including the Visitor Engagement and Bookings & Enquiries teams.
  • Implement operational systems that provide a safe, welcoming, and engaging environment for visitors.
  • Manage departmental budgets to ensure operational efficiency and alignment with organizational goals.
  • Collaborate with departments to optimize museum operations and enhance visitor experiences.
  • Develop strategies to drive visitation and revenue while continuously improving the visitor experience.
  • Lead the planning and management of major facilities and events, including exhibitions.
  • Respond to complex visitor feedback and complaints, ensuring high standards of customer service and excellence.

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