Personalized Customer Experience Specialist

3 days ago


Port Hedland, Australia beBeeCustomer Full time $65,000 - $95,000

About This Opportunity
As a skilled Banking Consultant, you'll play a vital role in delivering exceptional customer experiences through personalized banking services, product recommendations, and needs-based conversations.

Key Responsibilities:

  • Provide customers with seamless branch experiences by meeting their end-to-end banking needs.
  • Act as a role model and peer coach to deliver outstanding customer service.
  • Collaborate with colleagues to drive customer engagement and advocacy.
  • Participate in bank programs and initiatives that promote financial wellbeing and sustainability.

What We Offer:

  • Opportunities for growth and development in a dynamic and supportive environment.
  • Flexible working arrangements to support work-life balance.
  • Access to health and wellbeing services, discounts on selected products and services, and more.

Requirements:

  • Exceptional customer focus and retail experience an advantage.
  • Ability to multi-task and adapt to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Solid understanding of compliance and excellent communication skills.

Why Choose Us?

  • Be part of an organization where diversity and inclusion are celebrated.
  • Make a meaningful impact on customers' lives and feel it too.


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