Expert Field Service Technician Role

5 days ago

Canberra, ACT, Australia beBeeService Full time $120,000 - $135,000
Job Title:

Senior Service Operations Expert

  • A challenging opportunity exists for a Senior Service Operations Expert to make a meaningful impact and connect with diverse challenges.
Key Responsibilities:

Service Delivery:

  • Deliver high-quality service and maintenance of equipment, including Honeywell and third-party systems.
  • Configure, diagnose, repair, and program building services, such as CCTV, Type 1A, access control, and third-party systems like Gallagher and Lenel.
  • Load and configure Honeywell Systems and other systems as required.
  • Manage service projects and small works, ensuring project milestones are achieved through effective customer management.
  • Provide technical consulting, design, and implementation of Honeywell Systems, leveraging expertise in Honeywell and industry products to meet business needs.
  • Retain existing clients and secure new contracts by driving expansion on customer sites.
Required Skills & Qualifications:

Essential Experience & Capabilities:

  • At least 4 years' experience with Honeywell/Non-Honeywell control systems and products across systems.
  • Proficiency in fault finding and repairs to electronic equipment.
  • NV 1 or baseline clearance is essential.
  • Commitment to customer satisfaction through excellent communication and negotiation skills.
  • Ability to work independently without supervision and drive self-motivated results.
Our Company Culture:

We value innovation that drives business, improves the bottom line, and creates solutions for our customers and communities worldwide. Our commitment to diversity and inclusion ensures equal opportunities for all qualified applicants.

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