Providing Exceptional Technical Assistance

7 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $60,000 - $90,000
Technical Support Specialist

Immerse yourself in a diverse and supportive work environment by providing technical assistance to clients, working closely with our small technical team to deliver exceptional service.

About the Role

You will be responsible for resolving technical issues through telephone support, collaborating with installers to address client queries and handling day-to-day technical tasks as required.

Your Skills

We anticipate you will have:

  • Proficiency in computer systems and software
  • Excellent communication and interpersonal skills, including telephone etiquette
  • Experience in providing technical phone support to end-users
  • Problem-solving ability and analytical thinking

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