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Service Excellence Professional

2 weeks ago

City of Mount Gambier, Australia beBeeCustomer Full time $40,000 - $80,000
Job Overview

We are seeking a highly skilled and motivated customer service professional to join our team. As a Customer Service Consultant, you will be responsible for building strong relationships with customers and providing them with exceptional service.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering outstanding customer experiences.

In this role, you will have the opportunity to develop your skills and knowledge, and contribute to the success of our business.

Key Responsibilities:
  • Provide exceptional customer service through various channels, including phone, email, and in-store interactions
  • Build strong relationships with customers and understand their needs and preferences
  • Develop customized solutions for customers and provide recommendations on products and services
  • Work collaboratively with colleagues to achieve sales targets and KPIs
  • Maintain a positive and resilient approach to customer service in a busy environment
Benefits:
  • 30% discount on company services
  • Exclusive discounts and offers across 240 brands and partners
  • Flexible, inclusive parental leave
  • Unlimited access to training programs and career development opportunities
  • Monthly performance rewards and recognition programs
Requirements:
  • Experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering outstanding customer experiences
  • Positive and resilient attitude