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Software Deployment Solutions Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeSoftwareDeployment Full time $115,000

Are you looking for a challenging role in software development and deployment? As a Puppet Professional Services Engineer, you will have the opportunity to work directly with customers to design and implement solutions that help them deliver software faster and more reliably.

About the Role

This is an exciting opportunity to join our team as a key member of our professional services group. In this role, you will be responsible for delivering Puppet training and workshops to our customers, assisting our education team to keep that training accurate and up-to-date, providing pre-sales support to Sales & Marketing, developing and publishing Puppet modules and products, and contributing blog posts and other communication for Puppet.

Responsibilities
  • Work directly with our customers to design and implement solutions that help them deliver software faster and more reliably
  • Deliver Puppet training and workshops to our customers
  • Assist our education team to keep that training accurate and up to date as our products and our customers' needs evolve
  • Provide pre-sales support to Sales & Marketing
  • Develop, publish and maintain Puppet modules and products
  • Develop and promote integration and tooling around Puppet products
  • Contribute blog posts and other communication for Puppet
  • Work with R&D and Product Management to develop and test Puppet products
Requirements
  • Ability to manage time and projects effectively
  • Solid experience working with Puppet Enterprise or Puppet Open Source (Puppet 4 or anything more recent)
  • 5+ years of experience in software DevOps, Systems Administration, Automation, or Network Infrastructure
  • Ability to travel up to 10% domestically
  • Solid background programming with Unix &/or Linux SysAdmin or DevOps, including automation
  • Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers
  • Excitement about working with the Puppet community
  • Passion for problem-solving
  • Excellent time and project management skills
  • Technical degree (CS/IT/Eng/ITSec) or equivalent experience
  • Demonstrated experience clients and internal resources in face-to-face, telephone, virtual meetings and the ability to work and interact as a member of a group or team
  • Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Preferred but Not Required:
  • Programming skills (Ruby, Python, Go, etc.)
  • Windows systems administration experience, including Microsoft PowerShell
  • Large scale infrastructure experience
  • Knowledge of data center management, systems management, and monitoring, networking & security
  • Professional services experience in an open-source/enterprise software company