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Cleanliness and Customer Service Representative
3 weeks ago
We are seeking a highly motivated and reliable individual to maintain the cleanliness and safety of our facilities, provide excellent customer service, and ensure that our members feel welcome and valued.
Main Responsibilities:
- Ensure all areas of the facility are clean, safe, and healthy for members, guests, and staff.
- Demonstrate exceptional customer service skills, responding to member concerns and requests in a timely and professional manner.
- Sort, launder, fold linens and towels; sweep, scrub, and sanitize all areas of the facility; vacuum carpeting; wash walls, ceilings, woodwork, windows, door panels, sills, and water fountains; empty wastebaskets and dust furniture; transport trash and waste to disposal; replenish bathroom supplies; replace light bulbs.
- Attend scheduled staff meetings and participate in ongoing training and development programs.
About Our Facilities:
Our fitness clubs offer a dynamic and supportive environment where employees can grow and thrive. We pride ourselves on building relationships and creating value by helping others.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401K plan with company match.
- A professional development reimbursement program.
- Complimentary club membership to use any of our locations.
- An open-door policy, encouraging open communication and feedback.
- A diverse and inclusive culture, welcoming employees from different walks of life.
- 25% discounts on spa, retail, and fitness classes for all employees.
- Employee appreciation programs and various fringe benefits.
Our Commitment to Excellence:
We offer a robust training program mandatory for all employees to attend, focusing on hospitality courses to enhance their ability to provide exceptional customer service.
Our Purpose:
To enhance the lives of our members and guests by improving their overall health and well-being. We are committed to building a respectful and inclusive community, reflecting the diversity of our city.