Data Centre Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeTechnical Full time $150,000 - $170,000
Job Title:

Technical Services Manager

Job Description

As a Technical Services Manager, you will play a crucial role in ensuring the smooth operation of our data centre sites. You will work closely with our Operations team to achieve 100% uptime and compliance with customer Service Level Agreements (SLAs).

You will be responsible for leading all aspects of preventive maintenance and repair works, including OPEX budget management and ensuring change management and incident management procedures are followed. You will also coordinate activities as required with customers and ensure adherence to site operating procedures.

Additionally, you will maintain compliance with local regulatory requirements, including environmental, building, fire, electrical, hydraulic, and occupational health & safety standards. You will be the primary operational contact for customers and local point of escalation during emergency events and day-to-day operations.

Required Skills and Qualifications
  • 5+ years of mechanical and electrical experience in data centres, facilities, engineering operations, trades, or related fields
  • Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
  • Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
  • Familiar with working with Customer Portals, Building Management Systems (BMS), Computerized Maintenance Management Systems (CMMS)
  • Have Own Security NV1 Clearance or ability to get one
  • Excellent collaborator with strong communication skills in English
  • Exceptionally flexible, forward-thinking, and motivated by change
  • Effective customer management skills and meeting chair experience
Benefits

As a Technical Services Manager, you will have the opportunity to work on high-profile projects and develop your skills in a fast-paced environment. You will also have access to training and development opportunities to help you grow in your career.

Others

We offer a competitive salary and benefits package, as well as a collaborative and dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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