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Senior Technology Solutions Expert
3 weeks ago
Job Description: We are seeking a highly skilled and experienced Solution Architect to lead the design and implementation of technology solutions using the D365 platform. The ideal candidate will have strong knowledge of D365 Finance & Operations, Power Platform, and system integrations.
The successful candidate will work closely with stakeholders to understand business needs and translate them into scalable and effective solutions. This will involve managing and supporting the Microsoft Dynamics 365 (D365) system for all retail operations, including ERP and POS.
The role requires excellent communication skills, with the ability to advocate effectively on behalf of customers. Additionally, the candidate should have experience working in complex enterprise IT service delivery environments.
Key Responsibilities:
- Design and implement technology solutions using the D365 platform
- Manage and support the Microsoft Dynamics 365 (D365) system for all retail operations, including ERP and POS
- Ensure software and hardware work well together in retail store environments
- Align technology solutions with business goals and future growth plans
- Explore and suggest new D365 features or tools that could benefit retail systems
- Guide development teams to follow the right architecture and technical standards
- Review current systems and suggest improvements
- Ensure D365 systems follow industry rules, data privacy laws, and security best practices
- Help plan and support backup and recovery strategies for D365 systems
Requirements:
- 5+ years of experience as a solution architect with a focus on corporate systems including CRM/ERP
- Experience working in complex enterprise IT service delivery environments
- Experience leading and driving the architectural design for Enterprise class CRM and/or Large-scale integration projects is advantageous
- A pragmatic, flexible approach with strong negotiation skills to work across diverse teams
- Knowledge and experience with Dynamics MPOS functional areas, ideally including ERP, Modern POS, Retail, and Finance
- Excellent communication skills, with the ability to advocate effectively on behalf of customers
- Familiarity with ITSM tools, including automation and orchestration (desirable)
Benefits:
- A collaborative work environment that supports creativity and innovation
- Opportunity to work in a dynamic team at a renowned company
- Flexible working arrangements, including remote work options
- Access to exclusive staff benefits and perks
- Professional development opportunities
