
Optimize Stock Systems and Deliver Excellent Customer Experiences
1 week ago
Warehouse Assistant Job Description
About the RoleWe are seeking a reliable and proactive Warehouse Assistant to join our team. As a key member of our operations, you will be responsible for ensuring stock integrity and maintaining an efficient flow of merchandise from the storeroom to the sales floor.
Main Responsibilities:- Stock Management: Unpack, label, and organize merchandise in a timely and efficient manner.
- Delivery Processing: Receive and process incoming deliveries, ensuring accuracy of items and quantities.
- Equipment Handling: Operate various machinery such as Pallet Jack, Walkie Stacker, and trolley.
- Record Keeping: Maintain accurate records using the Inwards/Outwards Goods Register for all inbound/outbound stock movement.
- Customer Support: Provide excellent customer service and support customers with pickups of their purchased items.
- Store Maintenance: Ensure the store floor and stockroom standards are maintained at all times.
To succeed in this role, you will need:
- Retail Storeroom Experience: 2–3 years of experience in a retail storeroom environment is preferred but not essential.
- Customer Service Experience: Previous customer service experience is highly desirable.
- Machinery Experience: Ability to operate various machinery such as Pallet Jack, Walkie Stacker, WAVe, and trolley.
- Self-Sufficiency: Ability to work unsupervised and take initiative.
- Technical Skills: Proficiency in using inventory management software and point-of-sale systems.
- Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height on your own & 45kgs with the help of another team member.
We offer a supportive and friendly team culture that celebrates wins and supports your goals. You will also enjoy:
- A competitive salary.
- Paid parental leave to support you and your family.
- Training pathways to support your growth and career development.
- An Employee Assistance Program for your wellbeing.
- Generous team discounts.
We are committed to providing a safe and inclusive work environment. All successful applicants will need to undergo a Right to Work check and a National Police Criminal History check.
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