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Compassionate Recovery Advocate
2 weeks ago
This role offers a unique opportunity to make a meaningful difference in people's lives by supporting their recovery journey after an accident. As part of our team, you'll play a vital role in helping individuals get back on track.
About the Job
- You will be responsible for providing compassionate and high-quality customer service that makes a real difference.
- Growing your expertise by navigating complex challenges and fostering trusted relationships with all stakeholders involved.
Your Key Responsibilities
- Manage end-to-end claims with the support and mentorship of experienced leaders.
- Provide informed, empathetic, and customer-focused support with patience and professionalism.
- Guide customers through each step of their recovery while remaining composed and composed during vulnerable moments.
Requirements
- A strong customer-first mindset and a genuine desire to help others.
- Resilience and confidence in making sound decisions and taking ownership of outcomes.
- Excellent active listening skills and ability to quickly adapt to new systems and technologies.
Benefits
- Holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks' gender-equal flexible leave for all new parents, including paid super.
- Voluntary super contributions and company matching.
About Us
We are committed to creating a workplace where everyone feels valued and respected for who they are. We value diverse perspectives and experience.
How to Apply
To submit your application, click 'Apply' and follow the step-by-step process.
