Student Support Specialist

7 days ago


Brisbane, Queensland, Australia Australian Catholic University Full time
About the Opportunity

We are seeking a highly skilled and experienced Student Support Specialist to join our team at the Australian Catholic University.

Job Summary

The Student Systems Support Officer will be responsible for managing the day-to-day operations of our student system, with a focus on continuous improvement. You will investigate and resolve user problems and system issues, assist the Manager and Team Leader in maintaining and running programs to meet users' needs, and contribute to planning and implementation of system modifications.

Key Responsibilities
  • Manage the student system's day-to-day operations, focusing on continuous improvement.
  • Investigate and resolve user problems and system issues.
  • Assist the Manager and Team Leader in maintaining and running programs to meet users' needs.
  • Contribute to the planning and implementation of system modifications.
Requirements
  • Strong understanding of issues impacting the operations of student systems.
  • Sound analytical, conceptual, technical, and organisational skills.
  • Familiarity with system modification planning and implementation.
Benefits

As a valued member of our team, you will receive:

  • Total remuneration valued up to $106,366 - $114,254 pa, including salary component $89,881 - $96,546 pa (HEW 6).
  • 17% employer superannuation contributions to eligible staff.
  • Annual leave loading equivalent to 17.5% of four weeks' salary payable, dependent on commencement date.
  • Flexible work arrangements, study leave, and a variety of leave provisions.
About ACU

Australian Catholic University is an inclusive community that welcomes students and staff of all beliefs. We have over 2,500 staff supporting more than 34,000 students across eight campuses. Our mission is to foster an academic and professional community that values diversity and enables our people to reach their potential.



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